Young PlatformGuide
Manage your Young Platform account
Manage your account
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Account info
Account Info
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Login
Reset your login via OTP codes
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Password
Forgotten password: how to request a new one
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Authentication
Set up 2-factor authentication with an Authenticator app
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Account details
Edit your email or phone number linked to your account
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Account Levels
Upgrade your Young Platform account level
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Business Account
Open or convert a business account
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Account deletion
Close your Young Platform account
FAQs
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Receiving OTP via SMS
I do not receive the two-factor verification SMS
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Automated email delivery
I don't get the OTP & password reset emails
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Login
The OTP or Authenticator code gives me an error
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Unauthorised login
What do I do if there's an unauthorised login?
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Login
I forgot the PIN to log in to the app