Skip to main content

Buy and sell Bitcoin with the Young Platform App

Download now
Google Play App Store
Back to Manage your account

Setting up DeviceKey

This guide explains how to enable DeviceKey as a two-factor authentication (2FA) method for your crypto account on Young Platform.

Before you begin

Make sure you have:

  • The Young Platform app updated to the latest available version.
  • Active screen unlock on your phone (fingerprint, Face ID or PIN).
  • The phone number associated with your account reachable to receive a verification SMS.

Activation procedure (crypto account)

  1. Open the Young Platform app and go to the Profile section by tapping the icon in the top left.
  2. Go to Sign-in and security.
  3. Select Two-factor authentication.
  4. Among the available options, choose DeviceKey.
  5. Read the information page and tap the Enable DeviceKey button to proceed.
  6. Enter the code generated by Google Authenticator, if active, or the security code you will receive via SMS.
  7. Authenticate the operation with Face ID, fingerprint or your device PIN.

DeviceKey is now active. From now on you will use your phone's unlock system to authorise sign-ins and operations.

What happens to your previous 2FA method

The method you used before activating DeviceKey — Google Authenticator, OTP via SMS or OTP via email — is not deleted: you will not lose access. It remains saved automatically as a backup authentication method, and you will find it again if in the future you revoke DeviceKey or choose "Use another method" on the sign-in screen.

Availability for the payment account

DeviceKey is active on all Young Platform products: you can use it for both your crypto account and your Young payment account.

If you open a Young Account after setting up DeviceKey If DeviceKey is already active for your crypto account, you won't need to do anything: the payment account will automatically adopt this authentication system as soon as the account is activated.

For existing Young Account holders If you haven't activated DeviceKey yet, you will be asked to activate the DeviceKey two-factor authentication system directly during the sign-in procedure.

Do you need help? Write to our support team: open a ticket at the link support.youngplatform.com/hc/it/requests/new