The account deletion cannot be cancelled. Once you submit the deletion request, your account will no longer be active and you will no longer be able to log in.
Before requesting the account deletion, remember to:
- withdraw all your funds via Euro transfer to your bank account, or directly into cryptocurrency by transferring your cryptocurrencies to your external wallets. If you have funds in crypto and want to withdraw in Euros, you will first have to sell your crypto to get Euros. Remember that you must meet the minimum amounts for all transactions, whether selling or withdrawing.
- download your order and transactions reports
To proceed, select Settings > Other info > Delete Account from the Profile section. If necessary, we will contact you for manual deletion.